Organizing and innovating for higher reliability is essential for any organization operating in high consequence industries.

Organizing and innovating for higher reliability is essential for any organization operating in high consequence industries. There are many industries where the severity of potential consequences requires this approach. Early adopters include aeronautics and aviation, electrical power grid, nuclear power, wildland firefighting and US intelligence and military. Health care is currently actively engaging in implementation. These are all examples of organizations which seek to engage in nearly error free performance, yet have the potential for catastrophic failure.

KingChapman’s Dr. Robert Hausmann[1] wrote the following: “Organizing for Higher Reliability places emphasis on looking for weak signals of failure, which are by definition unstructured and hard to find. Implementation of HRO involves using five principles for the rapid detection and correction of errors and unexpected events”.

[1] Hausmann, Robert. High Reliability Organizing Processes in U.S. Navy Medicine. 5900 Version. HRO Section. Hausmann and Orton