When an organization is undergoing a transformational effort, employees’ commitment to their own transformation is crucial to success, starting with the executives. More good management will not inspire the...
Mark Twain is commonly given credit for this saying, although there is not conclusive proof of his authorship. It does sound like something he would have said, especially if he observed contemporary...
Trust in any organization is a big deal. We have consulted companies around the world, and it is obvious that when trust is present in an organization, performance is far superior than if trust is missing....
I recently was looking through blogs from McKinsey Quarterly and ran across one of my favorites. It is entitled Bias busters: Premortems: Being Smart at the Start. The authors advocate the use of Premortems...
In getting their jobs done, executives and managers primarily deal in communications. This includes the spoken and written word, along with the behaviors associated with those words. Words in the English...
Organizational culture is one of the most important and yet misunderstood aspects in business today. Culture has profound impact on a business organization’s performance. For example, a Harvard...
Most of us love movies and TV shows because it allows us to look in on characters and situations to see how things play out. Recently there has been fascinating news coverage and social media chatter about...